It is very important for libraries to remain at the forefront of ensuring access to information and promoting digital literacy within their communities. While there is evidence of consistent development of libraries, especially in developed parts of the world, there is need for libraries of all types and all around the world to understand that the digital landscape is continuously evolving, hence, Libraries and professionals must adapt and innovate if they are to efficiently meet the needs of their patrons. The 2023 Public Library Technology Survey, recently published by the Public Library Association (PLA), offers some very useful insights that can guide Nigerian libraries in enhancing their services and leveraging technology effectively.
“The annual surveys since 2020 have followed a rotating series of topics—Technology, Staff, and Services for Strong Communities. The results are published each summer in a free report (available below) and in PLA’s data tool, Benchmark: Library Metrics and Trends.”
Download the 2023 Public Library Technology Survey here
Key Findings of the PLA Survey
The survey reveals significant trends and data on how public libraries in the United States of America are leveraging technology to serve their patrons. Here are some of the highlights:
- Almost half of the libraries (46.9%) now offer internet hotspots for checkout, marking an increase of 14.4% from 2020.
- About a quarter of libraries (24.6%) provide digital media production equipment, and over one-third (39.5%) have maker production equipment.
- A staggering 95.3% of public libraries offer some form of digital literacy training.
- Nearly 30% of libraries have implemented digital navigator programs, which provide personalized assistance to patrons in navigating digital resources and technology.
- Almost one in five libraries (19.7%) are involved in digital equity or inclusion coalitions at the local, state, or regional level.
- An overwhelming 95% of libraries offer e-books and/or e-audiobooks, and 57.5% provide streaming and downloadable media. However, subscription costs or payment terms remain the top challenge in offering digital content, affecting 85.7% of libraries.
Some Implications for Nigerian Libraries
The insights from PLA survey are not only relevant for U.S. libraries but contains important lessons for libraries in developing countries, including Nigeria. Some areas we can take examples from and leverage these findings to enhance our services are:
- In the aspect of offering internet hotspots. A lot of researchers/students recently suffer high cost or frustrating access to stable internet connection. This service can significantly increase internet access in our communities, especially in underserved areas.
- At a particular time in Nigeria research papers on Makerspaces were trending, but sometimes, these papers just end up as written texts. By providing digital media production and maker equipment, libraries can support creative and educational initiatives, which will go a long way to empower library users to develop new skills and engage in innovative projects.
- We should aim to provide a range of training options, from formal classes to informal assistance, from Physical workshops to Webinars. Upskilling is never too much. We must, as Librarians ensure that we, ourselves and our library users can improve their digital skills.
- Efforts towards advocating for digital equity or policies and initiatives that promote digital inclusion should be increased.
- Funding seem to be a major issue in many libraries, even in the US. However, with insights from the Report, support and grant seeking (locally and internationally) may help us overcome financial barriers.
Finally, the Nigerian Library Association (NLA) and Librarians’ Registration Council of Nigeria (LRCN) should consider conducting regular technology surveys similar to those by the PLA and ALA. These surveys would provide crucial data on the state of technology in Nigerian libraries, helping us to understand our needs better and advocate for necessary resources and policy changes.
Call to Action
In light of these findings, librarians should actually familiarize themselves with these trends and implement relevant strategies in their libraries. By doing so, we would be able to improve our services, bridge the digital divide, and support the educational and informational needs of our users.
Additionally, local data will go a long way in helping us understand the development and state of technology in Nigerian libraries, especially in the area of decision-making and advocacy.
As we consider adopting these new strategies, it’s important for to stay ahead by upskilling and adapting to new technologies, because there’s even more developments to come. Are you aware that the Early Bird registration period for our upcoming Library Automation Masterclass (LAM) ended since June 30th? LAM is targeted at librarians aspiring to master library automation systems, innovate library services, and embark on profitable careers in library automation. This intensive session will cover everything from metadata management to integrated library systems (ILS) like Koha, NewGenLib, etc. providing hands-on training and expert guidance. Don’t miss this opportunity to transform your library services and career— learn more, REGISTER NOW,, and join us in this movement. 
These recommendations are worth implementing, they can actually help our libraries in Africa to continue to be centers of learning, creativity, and digital inclusion.
Sources:
https://www.ala.org/pla/data/plasurveys
https://www.ala.org/sites/default/files/2024-07/PLA_Tech_Survey_Report_2024.pdf